| Client
Background : A
real estate agency
located in Ellicott
City, Maryland.
WING
Support:
WING implemented
a comprehensive
discovery analysis
for APEX Realty,
which identified
current needs and
future requirements
to support APEX
business process.
Obstacles to technology
enablers were properly
identified and solutions
to remediate problems
concerning multiple
locations, compatibility
errors, and database
synchronization
issues were successfully
implemented.
Under our WING-Hawk™
product, our systems
analysts were available
to Apex under service
contract to perform
onsite maintenance,
internetworking,
network administration
and other professional
consulting services.
WING provided
the engineering
support required
in order to evaluate
current information
system requirements,
development, and
technical implementation
of a more reliable
and scalable solution.
WING created an
Enterprise Domain
Topology encompassing
MS ISA Firewall
with Windows AD
Domain and configured
WIRELESS access
for all clients
with encryption.
WING effectively
integrated these
solutions into the
APEX existing systems,
on time and under
budget.
In addition to network
design and implementation,
under WING-Hawk™,
WING provided
APEX a maintenance
and repair contract.
This maintenance
contract was engaged
to build on the
previous Implementation
Contract. It encompasses
but is not limited
to the following
duties: perform
windows and security
updates; perform
server software
updates; perform
specialized application
updates and configurations;
repair as necessary,
all computer related
equipment; interface
with vendors for
future upgrades
and maintenance;
build computers
and perform impact
studies for purchases.
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