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Maryland Department of Health and Mental Hygiene
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Medicaid Management Information System (MMIS)
Family Planning Program
Laboratories Administration
Office of Operations, Eligibility and Pharmacy
 
Department of Health and Mental Hygiene Background: The Department of Health and Mental Hygiene (DHMH) is the State of Maryland’s centralized health and support services agency. DHMH is responsible for the promotion and improvement of the quality of health care for all citizens of Maryland. The responsibilities of DHMH include the development of health care policies, advocacy of public health initiative and programs and management of Maryland Health Care Delivery System. DHMH also provides Medicare and Medicaid services for the states indigent residents. With the enactment of the Health Insurance Portability and Accountability Act (HIPAA) in 1996 to address the deficiencies in business processes within the health care system, it included a mandate for all HIPAA-covered entities to convert all health information exchange to the X12 EDI standard.
 
In order to meet HIPAA requirements, DHMH chose to acquire a Translator to sit between trading partners and DHMH’s internal system, rather than upgrading their complex legacy system to exchange X12 data directly with trading partners. DHMH need to acquire and Electronic Data Interchange (EDI) Translator with little change to its current system to ensure compliances with transaction and privacy rules mandated by HIPAA.
 
Medicaid Management Information System (MMIS) Background: MMIS is under the DHMH. For Medicaid purposes, the mechanized claims processing and information retrieval system which States are required to have, unless this requirement is waived by the Secretary, is the Medicaid Management Information System (MMIS). The MMIS is an integrated group of procedures and computer processing operations (subsystems) developed at the general design level to meet principal objectives. Contractual services may be utilized to perform work for the design, development, installation, or enhancement of a mechanized claims processing and information retrieval system.
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Family Planning Program Background: Family Planning program falls under DHMH. The State of Maryland’s Department of Health and Mental Hygiene (DHMH) requires the collection of Title X Family Planning information from all agency clinics. The Family Planning program, authorized under Title X of the Public Health Service Act, is the only federal program devoted solely to the provision of family planning services on a nationwide basis. The Title X program serves as the cornerstone of the nation's family planning effort, by providing a dedicated source of revenue that supports the operation of family planning clinics and the delivery of subsidized services. The program supports a nationwide network of approximately 4,600 clinics and provides reproductive health services to approximately 5 million persons each year.
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Laboratories Administration Background: The Laboratories Administration is under DHMH. The mission of the Laboratories Administration is “to promote, protect and preserve the health and well-being of the people in Maryland from the consequences of communicable diseases and from unsafe food, drugs, and consumer products by promoting and enforcing standards of quality in cooperation with both public and private agencies at the local, state, and federal levels. This mission shall be accomplished with maximum public benefit at a minimum cost to the people of Maryland.” The Laboratories Administration employs approximately 300 scientists and support staff. The majority of employees work at the Central Laboratory in Baltimore, Maryland and others at the regional laboratories that provide public health testing to their surrounding counties. Their use of an outdated LIMS (Laboratory Information Management System) which is an information management systems designed specifically for the analytical laboratory, caused them concern moving forward. Replacing a legacy LIMS system is no small matter. Since the Administration had years of know-how and historical data stored in their existing system which can not be deleted, all the data must be migrated to a new system.
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 WING Support

HIPAA-EDI Translator
WING provided Software Engineering support for the acquisition of an Electronic Data Interchange (EDI) Translator. The Translator is used to achieve HIPAA compliance, while minimizing the impact to the DHMH internal system. The Translator acts as an intermediary to accept and send HIPAA compliant data to external systems while sending proprietary formatted data to the Medicaid Management Information System (MMIS). The benefit of this architecture is that it limits the modifications to the current processing logic on the internal systems; thus allowing interfaces for outside organizations to be left intact. This also allows outside organizations to adopt support for HIPAA on different schedules and still be able to integrate with MMIS.

The Translator integrates commercial off-the-shelf software (COTS) for EDI processing, custom developed processing software, custom communications software, and enterprise-class servers and storage devices.

Built on an Active/Active Clustered Microsoft SQL Server foundation, the system is interfaced via a BizTalk Server group and BizTalk Accelerator for HIPAA. By using BizTalk Accelerator for HIPAA, which provided the schemas for the HIPAA transaction development and testing time, was minimized. Several organizations are current implementing BizTalk with BizTalk Accelerator for HIPAA for conducting HIPAA-compliant transactions. With the added feature of Microsoft Cluster Services and SQL Server in an Active/Active Clustered environment, the Translator has proven to be a scaleable, reliable and highly available solution.

With the collaboration of DHMH who provided requirements from its Claims and Eligibility divisions, the WING team developed a conceptual design and architecture for the Translator and basic mapping for each of the HIPAA transaction to be implemented. The requirement spelled out the implementation of several HIPAA transactions to include: the 820, 837 Professional, 837 Dental, 837 Institutional, 835, 997, 270/271, 276/277, 278 and a Non-X12.

Support Services
Under the Title X Family Planning Procurement, WING provides software and hardware support for the entire State of Maryland’s clinic infrastructure and software related to Title X. WING interacts with, and gives software support to, Ahlers and Associates, the company that provides the software to capture the Title X data.

As the sole Subcontractor on the task, WING Inc is tasked to provide a Service Level Agreement (SLA) Next Day Service Support contract to the Prime Ahlers and Associates for the 41 clinics participating in this project. This involvement includes troubleshooting software and network issues, staff training, and application upgrades.

Database Migration
WING provides data migration services and application development and testing to the Laboratories Administration. Typically, LIMS connect the analytical instruments in the lab to one or more workstations or PCs. Data is organized into meaningful information that is further sorted and organized into various report formats based upon the type of report required.

As the sole Subcontractor on the Laboratories Administration task with STARLIMS Corp., WING is tasked to migrate existing Maryland legacy data (for the Laboratories Administration Department) into the intermediate data store – MS SQL*Server database, Provide Data Cleanup. WING is working with Maryland-Laboratories Administration to perform data cleanup and validation in the intermediate data model. Under Data Mapping, WING is working with STARLIMS to develop and deliver a mapping between the intermediate data model and the STARLIMS data model. Lastly, WING is developing and delivering SQL scripts to perform the migration from the intermediate database into STARLIMS.

Training
WING hires only certified/qualified instructors who are carefully screened and monitored to ensure every effort is made not only to meet, but to exceed, customer expectations. Our trainers bring collective field experience along with a complete understanding of applying the technologies they teach at the DHMH and the various departments. Training supported all necessary aspects of the WING services provided and described above so that DHMH staff are capable of operating their projects and software as appropriate going forward.
 
 
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